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TopicHBO go Error message: "Error code 04-31-320"

  • Mon 7th May 2018 - 7:18am

    Hello friends,

    I am facing a problem related to HBOgo. I want to activate HBOgo on my Apple TV. But i was getting an error message when trying to activate HBO Go on my Apple TV. Please help me to fix this problem.

    Thanks

  • Mon 7th May 2018 - 8:14am

    Hi,

    follow the steps below: 

     

    1. Uninstall the HBO GO app.

    2. Restart your home networking equipment (Modem & Router).

    3. From the XMB home menu, go to TV/Video Services.

    4. Navigate to the HBO GO icon.

    5. Press the controller's “Options” button, select “Delete”.

    6. Follow the onscreen prompts to remove the app.

    7. Reinstall the HBO GO app from the PlayStation Store.

    8. Restart the HBO GO app.

    9. Test video playback using a hard wired connection.

    10. Confirm your connection speed

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  • Tue 8th May 2018 - 7:09am

    Hello,

     

     

     The simplest way to fix issues with HBO GO on your Playstation and install the app. Please follow the steps below:

     

     

    Uninstall HBO GO app.

    start your home networking equipment

    the XMB home menu, go to TV / Video Services.

    Navigate to the HBO GO icon.

    Press the controller's "Options" button, select "Delete".

    Follow the onscreen prompts to remove the app.

    Reinstall the HBO GO app from the PlayStation Store.

    Restart the HBO GO app.

     

     

     

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  • Thu 17th May 2018 - 7:36am

    Hi,

    Thanks for giving valuable solution. All giving solution are working good and my problem is solved out.

    HBO Go Activation | HBO Go activate Roku

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